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There was great communication from the company leading up to the trip, the transport was excellent and the driver friendly and knowledgeable. Zakopane was very crowded as it was New year but it was very beautiful, the thermal spa was busy but still relaxing overall very glad we went.
It can hardly be said to be "fun" - the tour of Auschwitz and Birkenau on day one is thought provoking and, occasionally, very disturbing. It was brought to life magnificently and appropriately by the excellent tour guides provided. The light relief on the tour of the Wieliczka Salt Mines was superb. The guide spoke perfect English and the whole experience was superb. Transport was always prompt and comfortable.